/*
Theme Name: White Oak Dental — Concierge
Theme URI: https://forgefive.co.uk/
Author: ForgeFive
Description: A fictional adaptive dental concierge concept that transforms around each visitor's needs.
Version: 2.1.0
Text Domain: white-oak-dental
*/
:root{--bg:#f2f0e9;--paper:#f8f7f2;--ink:#17201d;--muted:#68736e;--line:rgba(23,32,29,.16);--accent:#8fa79b;--accent-soft:#dce5df;--dark:#16201c;--radius:2px;--serif:Georgia,'Times New Roman',serif;--sans:Arial,Helvetica,sans-serif}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);line-height:1.5;overflow-x:hidden}button,input,select{font:inherit}button,a{color:inherit}a{text-decoration:none}button{cursor:pointer}.site-header{height:78px;position:fixed;z-index:100;top:0;left:0;right:0;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;padding:0 34px;border-bottom:1px solid transparent;transition:.45s}.site-header.active{background:rgba(248,247,242,.9);backdrop-filter:blur(18px);border-color:var(--line)}.brand{display:flex;align-items:center;gap:11px;font-size:.72rem;font-weight:800;letter-spacing:.15em;line-height:1.05}.brand small{display:block;font-size:.5rem;letter-spacing:.31em;margin-top:5px;font-weight:500}.brand-mark{width:35px;height:35px;border:1px solid currentColor;border-radius:50%;position:relative}.brand-mark:after{content:"";position:absolute;width:18px;height:8px;border-bottom:1.5px solid currentColor;border-radius:0 0 50% 50%;left:8px;top:11px}.journey-nav{display:flex;gap:26px;font-size:.68rem;text-transform:uppercase;letter-spacing:.13em}.journey-nav a{opacity:.62}.journey-nav a:hover{opacity:1}.header-right{justify-self:end;display:flex;align-items:center;gap:24px;font-size:.7rem}.reception-link{border:0;background:none;padding:8px 0;border-bottom:1px solid currentColor;text-transform:uppercase;letter-spacing:.12em}.reception:not(.is-hidden){min-height:100svh;padding:128px 34px 32px;display:grid;grid-template-columns:.72fr 1.28fr;grid-template-rows:1fr auto;gap:40px 7vw;position:relative;overflow:hidden}.reception.is-hidden{display:none}.reception-light{position:absolute;width:55vw;height:55vw;right:-12vw;top:-25vw;background:radial-gradient(circle,rgba(255,255,255,.92),rgba(255,255,255,0) 68%);pointer-events:none}.reception-head{align-self:center;position:relative;z-index:2}.location{font-size:.64rem;text-transform:uppercase;letter-spacing:.18em;margin:0 0 58px}.greeting{font:400 clamp(1.2rem,1.8vw,1.8rem) var(--serif);color:var(--muted);margin:0 0 12px}.reception h1{font:400 clamp(4.4rem,8vw,8.5rem)/.83 var(--serif);letter-spacing:-.07em;margin:0;max-width:660px}.reception-note{max-width:360px;color:var(--muted);font-size:.88rem;margin:34px 0 0}.concierge-grid{align-self:center;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-top:1px solid var(--line);border-left:1px solid var(--line);position:relative;z-index:2}.concierge-card{min-height:216px;border:0;border-right:1px solid var(--line);border-bottom:1px solid var(--line);background:rgba(248,247,242,.42);text-align:left;padding:23px 25px;display:grid;grid-template-columns:1fr auto;grid-template-rows:auto 1fr auto auto;position:relative;overflow:hidden;transition:color .45s,background .45s,transform .45s}.concierge-card:before{content:"";position:absolute;inset:0;background:var(--card-bg,#dce5df);transform:translateY(101%);transition:transform .55s cubic-bezier(.2,.8,.2,1)}.concierge-card>*{position:relative;z-index:1}.concierge-card:hover{transform:translateY(-4px);color:var(--card-ink,#17201d)}.concierge-card:hover:before{transform:none}.concierge-card.warm{--card-bg:#eadfd3}.concierge-card.urgent{--card-bg:#2b1717;--card-ink:#fff}.concierge-card.family{--card-bg:#dfe5ee}.concierge-card.finance{--card-bg:#e7dfc9}.concierge-card.book{--card-bg:#17201d;--card-ink:#fff}.card-number{font:400 .65rem var(--serif);opacity:.55}.card-icon{font:400 1.3rem var(--serif);opacity:.72}.concierge-card strong{grid-column:1/-1;align-self:end;font:400 clamp(1.45rem,2.1vw,2.25rem)/1.02 var(--serif);letter-spacing:-.035em;max-width:270px}.concierge-card small{font-size:.67rem;opacity:.62;margin-top:12px}.card-arrow{justify-self:end;font-size:1rem;transition:transform .3s}.concierge-card:hover .card-arrow{transform:translate(4px,-4px)}.reception-foot{grid-column:1/-1;display:flex;justify-content:space-between;font-size:.62rem;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);position:relative;z-index:2}.reception-foot i{width:6px;height:6px;background:#71977e;border-radius:50%;display:inline-block;margin-right:8px;box-shadow:0 0 0 5px rgba(113,151,126,.1)}
.journey{--journey-accent:#8fa79b;--journey-soft:#dce5df;--journey-dark:#16201c;background:var(--paper)}.journey[hidden]{display:none}.journey-intro{min-height:100svh;padding:140px max(34px,7vw) 70px;position:relative;overflow:hidden;background:var(--paper);display:flex;flex-direction:column;justify-content:center}.journey-breadcrumb{position:absolute;top:105px;display:flex;gap:12px;align-items:center;font-size:.63rem;text-transform:uppercase;letter-spacing:.12em}.journey-breadcrumb button{border:0;background:none;padding:0;border-bottom:1px solid currentColor}.journey-kicker{text-transform:uppercase;letter-spacing:.2em;font-size:.68rem;margin:0 0 28px;color:var(--muted)}.journey h2{font:400 clamp(5rem,11vw,11rem)/.78 var(--serif);letter-spacing:-.08em;margin:0;max-width:1050px;position:relative;z-index:2}.journey-lead{font:400 clamp(1.15rem,1.8vw,1.7rem)/1.45 var(--serif);max-width:540px;margin:42px 0;color:var(--muted);position:relative;z-index:2}.journey-actions{display:flex;gap:30px;align-items:center;position:relative;z-index:2}.primary-action,.submit{background:var(--journey-dark);color:white;padding:17px 22px;border:0;font-size:.69rem;text-transform:uppercase;letter-spacing:.12em}.secondary-action{font-size:.69rem;text-transform:uppercase;letter-spacing:.12em;border-bottom:1px solid currentColor;padding-bottom:5px}.smile-action{position:relative}.smile-action:after{content:"";position:absolute;left:50%;bottom:7px;width:45%;height:9px;border-bottom:1px solid currentColor;border-radius:0 0 50% 50%;transform:translateX(-50%) scaleX(0);transform-origin:center;transition:transform .4s}.smile-action:hover:after{transform:translateX(-50%) scaleX(1)}.hero-object{position:absolute;width:min(43vw,640px);aspect-ratio:1;right:-4vw;top:50%;transform:translateY(-50%);border:1px solid var(--line);border-radius:50%;display:grid;place-items:center}.hero-object:before,.hero-object:after{content:"";position:absolute;border:1px solid var(--line);border-radius:50%}.hero-object:before{inset:9%}.hero-object:after{inset:24%}.orb{width:42%;aspect-ratio:1;border-radius:50%;background:radial-gradient(circle at 35% 30%,white,var(--journey-accent));box-shadow:0 25px 80px color-mix(in srgb,var(--journey-accent) 35%,transparent)}.hero-object span{position:absolute;bottom:7%;font-size:.58rem;letter-spacing:.18em}.journey-content{padding:140px max(34px,7vw);background:var(--journey-dark);color:white}.editorial-head{display:grid;grid-template-columns:.25fr 1fr .6fr;gap:5vw;align-items:start;margin-bottom:90px}.editorial-head>span{font-size:.62rem;text-transform:uppercase;letter-spacing:.15em;color:#aab6b0}.editorial-head h3,.feature-copy h3,.journey-book h3{font:400 clamp(3rem,6vw,6rem)/.9 var(--serif);letter-spacing:-.055em;margin:0}.editorial-head p{color:#aeb9b4;margin:0;max-width:420px}.service-list{border-top:1px solid rgba(255,255,255,.18)}.service-item{display:grid;grid-template-columns:60px .8fr 1fr auto;gap:32px;align-items:center;padding:32px 0;border-bottom:1px solid rgba(255,255,255,.16)}.service-item span{font:400 .68rem var(--serif);opacity:.45}.service-item h4{font:400 clamp(1.7rem,2.7vw,2.8rem) var(--serif);margin:0}.service-item p{font-size:.82rem;color:#aeb9b4;margin:0}.service-item a{font-size:.68rem;text-transform:uppercase;letter-spacing:.12em}.feature-story{display:grid;grid-template-columns:1.15fr .85fr;min-height:720px}.feature-image{background-position:center;background-size:cover;min-height:600px}.feature-copy{padding:9vw 7vw;background:var(--journey-soft);display:flex;flex-direction:column;justify-content:center}.feature-copy>span{font-size:.63rem;text-transform:uppercase;letter-spacing:.15em;margin-bottom:35px}.feature-copy p{color:var(--muted);max-width:430px;margin:32px 0 60px}.feature-stat{display:flex;align-items:flex-end;gap:18px;border-top:1px solid var(--line);padding-top:24px}.feature-stat strong{font:400 4.5rem/.8 var(--serif)}.feature-stat span{font-size:.69rem;max-width:170px;color:var(--muted)}.trust-strip{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.trust-item{padding:48px max(25px,4vw);border-right:1px solid var(--line)}.trust-item:last-child{border:0}.trust-item strong{display:block;font:400 2.2rem var(--serif);margin-bottom:8px}.trust-item span{font-size:.7rem;color:var(--muted)}.journey-book{padding:140px max(34px,7vw);background:var(--paper);display:grid;grid-template-columns:.85fr 1.15fr;gap:9vw}.journey-book>div>span{font-size:.63rem;text-transform:uppercase;letter-spacing:.15em}.journey-book>div p{max-width:430px;color:var(--muted);margin-top:30px}.journey-book form{display:grid;grid-template-columns:1fr 1fr;gap:24px}.journey-book label{display:grid;gap:8px}.journey-book label:nth-child(3){grid-column:1/-1}.journey-book label span{font-size:.62rem;text-transform:uppercase;letter-spacing:.12em}.journey-book input,.journey-book select{border:0;border-bottom:1px solid var(--line);background:transparent;padding:14px 0;outline:none}.journey-book .submit{grid-column:1/-1;justify-self:start;margin-top:18px}.journey-book form>small{grid-column:1/-1;color:var(--muted);font-size:.62rem}.site-footer{display:grid;grid-template-columns:1fr 1fr 1fr;gap:40px;padding:48px 34px;background:#111714;color:#bac4bf;font-size:.68rem}.site-footer>div{display:flex;flex-direction:column;gap:7px}.site-footer>div:last-child{text-align:right}.mobile-action{display:none}.fallback{padding:150px 30px}
body.journey-smile{--paper:#f7f1eb;--accent:#c09d83;--accent-soft:#eadfd3;--dark:#211916}body.journey-emergency{--paper:#f3eeee;--accent:#bd6f6f;--accent-soft:#ead7d7;--dark:#2a1717}body.journey-family{--paper:#f3f5f8;--accent:#8fa5c0;--accent-soft:#dfe5ee;--dark:#18202c}body.journey-finance{--paper:#f6f2e8;--accent:#b39b64;--accent-soft:#e7dfc9;--dark:#242014}body.journey-booking{--paper:#f5f4ef;--accent:#8fa79b;--accent-soft:#dce5df;--dark:#16201c}
@media(max-width:1050px){.reception:not(.is-hidden){grid-template-columns:1fr;padding-top:115px}.reception-head{padding-top:30px}.reception h1{font-size:clamp(4rem,12vw,7rem)}.concierge-grid{grid-template-columns:repeat(3,1fr)}.concierge-card{min-height:190px}.editorial-head{grid-template-columns:1fr}.service-item{grid-template-columns:45px 1fr auto}.service-item p{grid-column:2/4}.feature-story{grid-template-columns:1fr}.journey-book{grid-template-columns:1fr}.hero-object{opacity:.5}}
@media(max-width:720px){.site-header{height:66px;padding:0 17px;grid-template-columns:1fr auto}.journey-nav,.phone{display:none}.header-right{gap:0}.reception-link{font-size:.6rem}.brand-mark{width:30px;height:30px}.brand-mark:after{left:6px;top:9px}.reception:not(.is-hidden){padding:95px 16px 82px;display:block}.location{margin-bottom:35px}.greeting{font-size:1.15rem}.reception h1{font-size:clamp(3.55rem,18vw,5.2rem)}.reception-note{margin:24px 0 38px}.concierge-grid{grid-template-columns:1fr}.concierge-card{min-height:128px;padding:17px 18px;grid-template-rows:auto 1fr auto}.concierge-card strong{font-size:1.55rem;align-self:center}.concierge-card small{margin-top:5px}.reception-foot{display:grid;gap:8px;margin-top:20px}.journey-intro{padding:115px 18px 70px;min-height:100svh}.journey-breadcrumb{top:85px}.journey h2{font-size:clamp(4.1rem,22vw,6.7rem)}.journey-lead{font-size:1.1rem;margin:28px 0 34px;max-width:85%}.journey-actions{align-items:flex-start;flex-direction:column;gap:20px}.hero-object{width:78vw;right:-37vw;top:41%}.journey-content{padding:90px 18px}.editorial-head{margin-bottom:55px}.editorial-head h3,.feature-copy h3,.journey-book h3{font-size:3.2rem}.service-item{grid-template-columns:32px 1fr auto;gap:13px;padding:24px 0}.service-item h4{font-size:1.65rem}.service-item p{grid-column:2/4}.feature-copy{padding:80px 18px}.feature-image{min-height:430px}.trust-strip{grid-template-columns:1fr}.trust-item{border-right:0;border-bottom:1px solid var(--line)}.journey-book{padding:90px 18px}.journey-book form{grid-template-columns:1fr}.journey-book label:nth-child(3),.journey-book .submit,.journey-book form>small{grid-column:auto}.site-footer{grid-template-columns:1fr;padding:45px 18px 90px}.site-footer>div:last-child{text-align:left}.mobile-action{position:fixed;z-index:150;left:10px;right:10px;bottom:10px;height:54px;background:#151d19;color:white;display:grid;grid-template-columns:1fr 1.3fr 1fr;align-items:center;text-align:center;font-size:.66rem;text-transform:uppercase;letter-spacing:.09em}.mobile-action button,.mobile-action a{border:0;background:none;color:inherit;height:100%;display:grid;place-items:center}.mobile-action button:nth-child(2){background:white;color:#17201d}.smile-action:after{display:none}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.concierge-card,.concierge-card:before,.card-arrow,.smile-action:after{transition:none}}

/* Phase 1 — Reception refinement */
.smile-loader{position:fixed;inset:0;z-index:9999;background:#f8f7f2;display:grid;place-content:center;gap:28px;text-align:center;transition:opacity .55s ease,visibility .55s ease}.smile-loader.is-complete{opacity:0;visibility:hidden}.loader-brand{font-size:.68rem;font-weight:800;letter-spacing:.2em}.loader-brand span{display:block;font-size:.5rem;font-weight:500;letter-spacing:.34em;margin-top:6px}.loader-smile{width:min(240px,58vw);overflow:visible}.loader-smile path{fill:none;stroke:#78998a;stroke-width:2;stroke-linecap:round;stroke-dasharray:260;stroke-dashoffset:260;animation:drawSmile 1.15s cubic-bezier(.55,0,.2,1) .12s forwards}@keyframes drawSmile{to{stroke-dashoffset:0}}
.reception:not(.is-hidden){grid-template-columns:minmax(320px,.62fr) minmax(620px,1.38fr);gap:38px 5.5vw;padding-top:108px}.reception-head{padding-bottom:58px}.reception h1{font-size:clamp(4.2rem,7vw,7.7rem);line-height:.88}.reception-note{font-size:.92rem;line-height:1.7}.concierge-stage{position:relative;align-self:center;z-index:2;padding-bottom:24px}.concierge-grid{grid-template-columns:repeat(3,minmax(0,1fr));border:0;gap:12px;perspective:1200px}.concierge-card{min-height:300px;border:1px solid rgba(23,32,29,.13);background:rgba(250,249,245,.76);backdrop-filter:blur(16px);padding:20px 21px 18px;grid-template-columns:1fr auto;grid-template-rows:auto auto 1fr auto auto auto;box-shadow:0 12px 45px rgba(30,40,35,.04);transform-origin:center bottom;opacity:0;animation:cardArrive .65s cubic-bezier(.2,.75,.2,1) forwards}.concierge-card:nth-child(1){animation-delay:1.18s}.concierge-card:nth-child(2){animation-delay:1.26s}.concierge-card:nth-child(3){animation-delay:1.34s}.concierge-card:nth-child(4){animation-delay:1.42s}.concierge-card:nth-child(5){animation-delay:1.5s}.concierge-card:nth-child(6){animation-delay:1.58s}@keyframes cardArrive{from{opacity:0;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}.concierge-card:after{content:"";position:absolute;inset:-40% -80%;background:linear-gradient(105deg,transparent 43%,rgba(255,255,255,.4) 50%,transparent 57%);transform:translateX(-65%);transition:transform .8s ease;pointer-events:none}.concierge-card:hover:after{transform:translateX(65%)}.concierge-card:hover{transform:translateY(-10px);box-shadow:0 28px 70px rgba(30,40,35,.12)}.card-badge{grid-column:1/-1;justify-self:start;margin:12px 0 18px;padding:5px 8px;border:1px solid currentColor;border-radius:999px;font-size:.48rem;text-transform:uppercase;letter-spacing:.12em;opacity:.62}.concierge-card strong{grid-column:1/-1;font-size:clamp(1.45rem,1.65vw,2rem);align-self:start;max-width:none;margin-bottom:8px}.concierge-card small{grid-column:1/-1;font-size:.67rem;line-height:1.5;margin:0 0 18px;max-width:235px}.card-find{grid-column:1/-1;font-size:.57rem;line-height:1.55;opacity:.7;padding-top:14px;border-top:1px solid currentColor}.card-find b{display:block;text-transform:uppercase;letter-spacing:.12em;font-size:.48rem;margin-bottom:4px}.card-meta{grid-column:1/-1;display:flex;justify-content:space-between;gap:10px;font-size:.55rem;opacity:.68;margin-top:14px}.card-meta b{font-weight:600}.card-enter{grid-column:1/-1;margin-top:17px;padding-top:14px;border-top:1px solid currentColor;font-size:.58rem;text-transform:uppercase;letter-spacing:.11em;display:flex;justify-content:space-between;position:relative}.card-enter:after{content:"";position:absolute;left:13%;right:13%;bottom:-5px;height:8px;border-bottom:1px solid currentColor;border-radius:0 0 50% 50%;transform:scaleX(0);transition:transform .4s ease}.concierge-card:hover .card-enter:after{transform:scaleX(1)}.card-enter i{font-style:normal;transition:transform .3s}.concierge-card:hover .card-enter i{transform:translate(4px,-4px)}.card-arrow{display:none}.reception-desk{position:absolute;left:-2%;right:-2%;bottom:0;height:34px;border-top:1px solid rgba(23,32,29,.18);border-radius:50% 50% 0 0/100% 100% 0 0;background:linear-gradient(to bottom,rgba(255,255,255,.52),rgba(255,255,255,0));box-shadow:0 -12px 40px rgba(24,34,30,.04);z-index:-1}.reception-desk span{position:absolute;left:50%;top:-1px;width:25%;height:12px;border-top:1px solid rgba(23,32,29,.16);border-radius:50%;transform:translateX(-50%)}
@media(max-width:1200px){.reception:not(.is-hidden){grid-template-columns:1fr;padding-top:105px}.reception-head{padding:16px 0 0}.reception h1{max-width:760px}.concierge-grid{grid-template-columns:repeat(3,1fr)}.concierge-card{min-height:285px}}
@media(max-width:820px){.concierge-grid{grid-template-columns:repeat(2,1fr)}.reception:not(.is-hidden){overflow:auto;min-height:100svh}.reception-desk{display:none}}
@media(max-width:560px){.reception:not(.is-hidden){padding:88px 14px 84px}.reception-head{padding-top:18px}.location{margin-bottom:26px}.reception h1{font-size:clamp(3.35rem,17vw,4.7rem)}.reception-note{margin:20px 0 30px}.concierge-grid{grid-template-columns:1fr;gap:10px}.concierge-card{min-height:224px;padding:17px 18px;grid-template-rows:auto auto 1fr auto auto auto}.card-badge{margin:8px 0 12px}.concierge-card strong{font-size:1.6rem}.card-find{padding-top:10px}.card-meta{margin-top:10px}.card-enter{margin-top:12px;padding-top:11px}.reception-foot{font-size:.56rem}}
@media(prefers-reduced-motion:reduce){.loader-smile path,.concierge-card{animation:none;opacity:1}.smile-loader{display:none}}


/* Phase 2 — destination rooms */
.room-transition{position:fixed;inset:0;z-index:9000;pointer-events:none;visibility:hidden;display:grid;place-items:center;overflow:hidden}.room-transition.is-active{visibility:visible}.glass-door{position:absolute;top:0;bottom:0;width:50.2%;background:rgba(247,247,242,.96);backdrop-filter:blur(18px);transition:transform .72s cubic-bezier(.77,0,.18,1)}.glass-door:after{content:"";position:absolute;inset:0;background:linear-gradient(115deg,transparent 35%,rgba(255,255,255,.72) 50%,transparent 65%);opacity:.7}.glass-door-left{left:0;border-right:1px solid rgba(23,32,29,.12);transform:translateX(-101%)}.glass-door-right{right:0;border-left:1px solid rgba(23,32,29,.12);transform:translateX(101%)}.room-transition.is-active .glass-door-left,.room-transition.is-active .glass-door-right{transform:none}.room-transition.is-opening .glass-door-left{transform:translateX(-101%)}.room-transition.is-opening .glass-door-right{transform:translateX(101%)}.transition-copy{position:relative;z-index:2;text-align:center;display:grid;gap:8px;opacity:0;transform:translateY(10px);transition:.35s}.room-transition.is-active .transition-copy{opacity:1;transform:none}.room-transition.is-opening .transition-copy{opacity:0}.transition-copy span,.transition-copy small{text-transform:uppercase;letter-spacing:.22em;font-size:.55rem}.transition-copy strong{font:400 clamp(2.8rem,6vw,6rem)/1 var(--serif)}
.room-rail{position:fixed;z-index:75;left:22px;top:50%;transform:translateY(-50%);display:grid;justify-items:start;gap:13px;font-size:.55rem;text-transform:uppercase;letter-spacing:.12em}.room-rail button{border:0;background:none;padding:0;opacity:.45;text-transform:inherit;letter-spacing:inherit;font-size:inherit}.room-rail button span,.room-rail strong span{font-family:var(--serif);margin-right:5px}.room-rail-line{width:1px;height:76px;background:linear-gradient(var(--journey-accent),rgba(23,32,29,.12));margin-left:7px}.room-rail strong{writing-mode:vertical-rl;transform:rotate(180deg);font-weight:500}.room-rail-status{opacity:.42;writing-mode:vertical-rl;transform:rotate(180deg);font-size:.45rem}
.room-context{display:flex;gap:8px;flex-wrap:wrap;margin-top:44px;position:relative;z-index:2}.room-context span{border:1px solid var(--line);padding:8px 10px;border-radius:999px;font-size:.55rem;text-transform:uppercase;letter-spacing:.1em;background:rgba(255,255,255,.28);backdrop-filter:blur(8px)}
.journey-intro:after{content:"";position:absolute;left:0;right:0;bottom:0;height:1px;background:linear-gradient(90deg,transparent,var(--journey-accent),transparent);transform:scaleX(.2);opacity:.7}.journey:not([hidden]) .journey-intro:after{animation:roomLine 1.2s ease .45s both}@keyframes roomLine{from{transform:scaleX(.05);opacity:0}to{transform:scaleX(.72);opacity:.75}}
.service-item{position:relative;overflow:hidden}.service-item:before{content:"";position:absolute;left:0;right:0;bottom:0;height:100%;background:linear-gradient(90deg,color-mix(in srgb,var(--journey-accent) 20%,transparent),transparent 65%);transform:translateX(-102%);transition:transform .55s ease}.service-item:hover:before{transform:none}.service-item>*{position:relative;z-index:1}.service-item a{transition:transform .25s}.service-item:hover a{transform:translate(4px,-2px)}
.feature-image{position:relative;overflow:hidden}.feature-image:after{content:"WHITE OAK / PRIVATE CARE";position:absolute;left:20px;bottom:20px;padding:8px 10px;background:rgba(248,247,242,.78);backdrop-filter:blur(12px);font-size:.48rem;letter-spacing:.14em}
.journey-nav a{position:relative;padding:29px 0}.journey-nav a:after{content:"";position:absolute;left:0;right:100%;bottom:22px;height:1px;background:currentColor;transition:right .3s}.journey-nav a:hover:after{right:0}
@media(max-width:1100px){.room-rail{display:none}}
@media(max-width:720px){.room-context{margin-top:30px}.room-context span{font-size:.48rem;padding:7px 8px}.transition-copy strong{font-size:3rem}}
@media(prefers-reduced-motion:reduce){.glass-door,.transition-copy,.service-item:before,.journey-intro:after{transition:none;animation:none}}

/* v0.7 — layout repairs + mobile-native composition */
.room-transition:not(.is-active){display:none!important}
.reception:not(.is-hidden){padding-top:82px;gap:20px 5vw}
.reception-head{padding-bottom:22px}
.location{margin-bottom:34px}
.site-header{background:linear-gradient(to bottom,rgba(242,240,233,.96),rgba(242,240,233,.68),transparent)}

@media (max-width:820px){
  html,body{width:100%;max-width:100%;overflow-x:hidden}
  .site-header{height:64px;padding:0 16px;grid-template-columns:1fr auto;background:rgba(248,247,242,.94);backdrop-filter:blur(16px);border-bottom:1px solid var(--line)}
  .brand{gap:8px;font-size:.62rem}.brand-mark{width:30px;height:30px}.brand-mark:after{left:6px;top:9px;width:16px}
  .brand small{font-size:.43rem;margin-top:3px}.header-right{gap:0}.header-right .phone{display:none}.reception-link{font-size:.56rem;padding:7px 0}
  .journey-nav{position:fixed;z-index:86;top:64px;left:0;right:0;display:flex;overflow-x:auto;gap:6px;padding:9px 12px;background:rgba(248,247,242,.96);border-bottom:1px solid var(--line);scrollbar-width:none}
  .journey-nav:empty{display:none}.journey-nav::-webkit-scrollbar{display:none}.journey-nav a{flex:0 0 auto;padding:7px 10px!important;border:1px solid var(--line);border-radius:999px;font-size:.5rem;opacity:.82;background:rgba(255,255,255,.5)}.journey-nav a:after{display:none}

  .reception:not(.is-hidden){display:block;min-height:100svh;padding:82px 0 92px;overflow-x:hidden;overflow-y:auto;background:linear-gradient(180deg,#f5f3ed 0,#efede5 100%)}
  .reception-head{padding:20px 18px 12px}.location{margin:0 0 22px;font-size:.52rem}.greeting{font-size:1.1rem;margin-bottom:7px}.reception h1{font-size:clamp(3.15rem,15vw,4.35rem);line-height:.89;letter-spacing:-.065em;max-width:390px}.reception-note{font-size:.78rem;line-height:1.55;margin:18px 0 0;max-width:310px}
  .reception-light{width:115vw;height:115vw;right:-60vw;top:-40vw;opacity:.7}
  .concierge-stage{padding:14px 0 24px}.concierge-grid{display:flex;overflow-x:auto;gap:12px;padding:8px 18px 22px;scroll-snap-type:x mandatory;scroll-padding-left:18px;overscroll-behavior-x:contain;perspective:none;scrollbar-width:none}.concierge-grid::-webkit-scrollbar{display:none}
  .concierge-card{flex:0 0 min(82vw,340px);scroll-snap-align:start;min-height:350px;padding:20px;border-radius:18px;background:rgba(250,249,245,.9);box-shadow:0 15px 45px rgba(30,40,35,.08);animation:none!important;opacity:1;transform:none;grid-template-rows:auto auto 1fr auto auto auto}
  .concierge-card:hover{transform:none}.concierge-card:after{display:none}.card-badge{margin:12px 0 18px}.concierge-card strong{font-size:2rem}.concierge-card small{font-size:.72rem;max-width:260px}.card-find{font-size:.63rem;line-height:1.6}.card-meta{font-size:.59rem}.card-enter{font-size:.61rem}
  .reception-foot{display:grid;grid-template-columns:1fr;gap:8px;padding:0 18px;font-size:.5rem;line-height:1.45}.reception-foot span:last-child{opacity:.65}.reception-desk{display:none}

  .journey{padding-top:104px}.journey-intro{min-height:auto;padding:54px 18px 70px;display:block}.journey-breadcrumb{position:static;margin-bottom:38px;font-size:.53rem}.journey-kicker{font-size:.56rem;margin-bottom:18px}.journey h2{font-size:clamp(3.55rem,17vw,5.4rem);line-height:.84;max-width:100%}.journey-lead{font-size:1.08rem;margin:26px 0 30px;max-width:330px}.journey-actions{display:grid;grid-template-columns:1fr;gap:16px;align-items:start}.primary-action{display:flex;justify-content:center;text-align:center;padding:16px 18px;border-radius:999px}.secondary-action{justify-self:start}.room-context{margin-top:28px;gap:6px}.room-context span{font-size:.44rem;padding:7px 8px}.hero-object{position:relative;right:auto;top:auto;transform:none;width:78vw;max-width:330px;margin:44px auto 0}.hero-object span{font-size:.48rem}
  .journey-content{padding:78px 18px}.editorial-head{display:block;margin-bottom:48px}.editorial-head>span{display:block;margin-bottom:18px}.editorial-head h3,.feature-copy h3,.journey-book h3{font-size:clamp(2.8rem,13vw,4.2rem);line-height:.92}.editorial-head p{font-size:.8rem;margin-top:24px;line-height:1.65}
  .service-item{grid-template-columns:34px 1fr auto;gap:12px;padding:24px 0}.service-item h4{font-size:1.6rem}.service-item p{grid-column:2/-1;font-size:.74rem;line-height:1.55}.service-item a{grid-column:3;grid-row:1;font-size:.55rem}
  .feature-story{display:block;min-height:0}.feature-image{min-height:62vw;max-height:420px}.feature-copy{padding:72px 18px}.feature-copy>span{margin-bottom:22px}.feature-copy p{font-size:.8rem;line-height:1.65;margin:24px 0 42px}.feature-stat strong{font-size:3.8rem}.feature-stat span{font-size:.62rem}
  .trust-strip{display:flex;overflow-x:auto;scroll-snap-type:x mandatory}.trust-item{flex:0 0 78vw;scroll-snap-align:start;padding:38px 18px;border-right:1px solid var(--line)}
  .journey-book{display:block;padding:78px 18px}.journey-book>div p{font-size:.8rem;line-height:1.65}.journey-book form{grid-template-columns:1fr;margin-top:48px}.journey-book label:nth-child(3),.journey-book .submit,.journey-book form>small{grid-column:1}.journey-book .submit{width:100%;justify-self:stretch;border-radius:999px;padding:17px}
  .site-footer{display:block;padding:48px 18px 92px}.site-footer>div{margin-bottom:24px}.site-footer>div:last-child{text-align:left;margin-bottom:0}
  .mobile-action{height:58px;bottom:10px;left:10px;right:10px;border:1px solid rgba(255,255,255,.16);border-radius:16px;overflow:hidden;box-shadow:0 14px 40px rgba(0,0,0,.2)}
}

@media (max-width:390px){
  .reception h1{font-size:3.2rem}.concierge-card{flex-basis:86vw;min-height:335px}.concierge-card strong{font-size:1.8rem}.journey h2{font-size:3.65rem}
}


/* v0.8 — CTA cleanup, proper arrows, sticky header clarity and header-label audit */
.site-header.scrolled,
.site-header.active{
  background:rgba(248,247,242,.96);
  -webkit-backdrop-filter:blur(18px);
  backdrop-filter:blur(18px);
  border-bottom-color:var(--line);
  box-shadow:0 8px 30px rgba(23,32,29,.055);
}
.text-arrow{
  display:inline-block;
  width:17px;
  height:10px;
  position:relative;
  flex:0 0 auto;
  font-style:normal;
}
.text-arrow:before{
  content:"";
  position:absolute;
  left:0;
  right:1px;
  top:50%;
  height:1px;
  background:currentColor;
}
.text-arrow:after{
  content:"";
  position:absolute;
  right:1px;
  top:2px;
  width:6px;
  height:6px;
  border-top:1px solid currentColor;
  border-right:1px solid currentColor;
  transform:rotate(45deg);
}
.card-enter{display:flex;align-items:center;justify-content:space-between;gap:14px}
.card-enter .text-arrow{transition:transform .28s ease}
.concierge-card:hover .card-enter .text-arrow{transform:translateX(4px)}
.breadcrumb-arrow{display:inline-block;width:22px;height:1px;background:currentColor;opacity:.42;position:relative}
.breadcrumb-arrow:after{content:"";position:absolute;right:0;top:-3px;width:6px;height:6px;border-top:1px solid currentColor;border-right:1px solid currentColor;transform:rotate(45deg)}
.submit{display:inline-flex;align-items:center;gap:14px}
.service-item{grid-template-columns:60px .85fr 1.15fr}
.service-item p{max-width:620px}
.journey-breadcrumb,.journey-kicker{isolation:isolate}

@media(max-width:820px){
  .site-header{background:rgba(248,247,242,.92)}
  .site-header.scrolled,.site-header.active{background:rgba(248,247,242,.98);box-shadow:0 8px 24px rgba(23,32,29,.08)}
  .journey{padding-top:64px}
  .journey-nav{top:64px}
  .journey-nav:not(:empty)~*{}
  .journey-intro{padding-top:48px}
  .journey-breadcrumb{margin-bottom:24px;gap:9px;font-size:.48rem;letter-spacing:.1em;white-space:nowrap;overflow:hidden}
  .journey-breadcrumb button{flex:0 0 auto}
  .journey-breadcrumb [data-room-name]{overflow:hidden;text-overflow:ellipsis}
  .breadcrumb-arrow{width:16px;flex:0 0 16px}
  .journey-kicker{margin-bottom:14px;max-width:300px;line-height:1.5}
  .service-item{grid-template-columns:32px 1fr;gap:10px 12px;padding:26px 0}
  .service-item h4{grid-column:2}
  .service-item p{grid-column:2;font-size:.75rem}
  .card-enter .text-arrow{width:15px}
  .submit .text-arrow{margin-left:auto}
}

@media(max-width:390px){
  .journey-breadcrumb{font-size:.45rem}
  .journey-kicker{font-size:.5rem}
}

.card-icon-arrow{display:flex;align-items:center}.card-icon-arrow .text-arrow{width:21px;height:11px}

/* v0.9 — Phase 3: concierge guidance and premium interaction layer */
.concierge-helper{position:fixed;right:24px;bottom:24px;z-index:130;display:grid;justify-items:end;gap:12px}
.concierge-trigger{border:1px solid rgba(23,32,29,.16);background:rgba(248,247,242,.92);backdrop-filter:blur(18px);box-shadow:0 18px 55px rgba(23,32,29,.12);padding:12px 15px 12px 12px;display:flex;align-items:center;gap:11px;text-align:left;border-radius:999px;color:var(--ink)}
.concierge-trigger-mark{width:34px;height:34px;border:1px solid currentColor;border-radius:50%;position:relative;flex:0 0 auto}.concierge-trigger-mark:after{content:"";position:absolute;left:7px;right:7px;top:10px;height:9px;border-bottom:1.5px solid currentColor;border-radius:0 0 50% 50%}
.concierge-trigger b{display:block;font-size:.68rem;letter-spacing:.01em}.concierge-trigger small{display:block;color:var(--muted);font-size:.55rem;margin-top:2px}
.concierge-panel{width:min(430px,calc(100vw - 32px));background:#f8f7f2;border:1px solid var(--line);box-shadow:0 30px 90px rgba(23,32,29,.2);padding:20px}
.concierge-panel-head{display:flex;justify-content:space-between;align-items:center;padding-bottom:18px;border-bottom:1px solid var(--line);font-size:.52rem;letter-spacing:.15em}.concierge-panel-head button{border:0;background:none;text-transform:uppercase;letter-spacing:.12em;font-size:.5rem}
.concierge-step>p{margin:28px 0 8px;color:var(--muted);font-size:.68rem}.concierge-step h2,.concierge-result h2{font:400 2.6rem/.95 var(--serif);letter-spacing:-.055em;margin:0 0 26px}.concierge-options{display:grid;gap:8px}.concierge-options button{border:1px solid var(--line);background:rgba(255,255,255,.45);padding:15px;text-align:left;font-size:.74rem;transition:.25s}.concierge-options button:hover{background:var(--accent-soft);padding-left:20px}
.concierge-result{padding-top:28px}.concierge-result>span{font-size:.55rem;text-transform:uppercase;letter-spacing:.16em;color:var(--muted)}.concierge-result p{color:var(--muted);font-size:.78rem;max-width:330px;margin:0 0 28px}.concierge-result .primary-action{width:100%;display:flex;align-items:center;justify-content:space-between}.concierge-result .secondary-action{border:0;background:none;margin-top:18px;padding:0 0 4px}
.journey-intro:before{content:"";position:absolute;inset:0;pointer-events:none;background:radial-gradient(circle at 85% 35%,color-mix(in srgb,var(--journey-accent) 16%,transparent),transparent 32%);opacity:.85}
.trust-item{transition:background .35s,color .35s}.trust-item:hover{background:var(--journey-dark);color:#fff}.trust-item:hover span{color:rgba(255,255,255,.7)}
@media(max-width:820px){.concierge-helper{right:12px;bottom:80px}.concierge-trigger{padding:9px}.concierge-trigger>span:last-child{display:none}.concierge-trigger-mark{width:38px;height:38px}.concierge-panel{position:fixed;left:10px;right:10px;bottom:76px;width:auto;max-height:72svh;overflow:auto;border-radius:18px;padding:18px}.concierge-step h2,.concierge-result h2{font-size:2.15rem}.concierge-options button{padding:14px;border-radius:12px}.concierge-result .primary-action{border-radius:999px}}
@media(prefers-reduced-motion:reduce){.concierge-options button,.trust-item{transition:none}}

/* v1.0 — Reception guidance plaque */
.reception-guidance{grid-column:1/-1;justify-self:center;width:min(470px,92%);position:relative;z-index:4;margin:20px auto 6px}
.reception-guidance .concierge-trigger{width:100%;border:1px solid rgba(73,96,87,.3);border-radius:20px;background:linear-gradient(145deg,rgba(250,248,241,.97),rgba(239,235,224,.92));box-shadow:0 18px 50px rgba(31,44,39,.08),inset 0 1px rgba(255,255,255,.75);padding:22px 24px;display:grid;grid-template-columns:1fr auto;gap:18px;text-align:left;position:relative;overflow:hidden;transition:transform .28s ease,border-color .28s ease,box-shadow .28s ease}
.reception-guidance .concierge-trigger:before{content:"";position:absolute;inset:-60% -90%;background:linear-gradient(105deg,transparent 44%,rgba(255,255,255,.58) 50%,transparent 56%);transform:translateX(-58%);transition:transform .85s ease;pointer-events:none}
.reception-guidance .concierge-trigger:hover{transform:translateY(-2px);border-color:rgba(73,96,87,.58);box-shadow:0 22px 60px rgba(31,44,39,.12),inset 0 1px rgba(255,255,255,.85)}
.reception-guidance .concierge-trigger:hover:before{transform:translateX(58%)}
.guidance-engraving{grid-column:1/-1;width:56px;height:9px;border-top:1px solid rgba(73,96,87,.55);border-radius:50%;margin-bottom:-3px}
.guidance-copy{display:grid;gap:4px;position:relative;z-index:1}
.guidance-copy small{font-size:.49rem;text-transform:uppercase;letter-spacing:.19em;color:var(--muted)}
.guidance-copy strong{font:400 1.75rem/1 var(--serif);letter-spacing:-.04em}
.guidance-copy em{font-style:normal;font-size:.67rem;color:var(--muted);line-height:1.45}
.guidance-action{align-self:end;display:flex;align-items:center;gap:12px;font-size:.56rem;text-transform:uppercase;letter-spacing:.13em;white-space:nowrap;position:relative;z-index:1}
.reception-guidance .concierge-trigger:hover .guidance-action .text-arrow{transform:translateX(4px)}
.reception-guidance .concierge-panel{position:absolute;left:50%;bottom:0;width:min(520px,calc(100vw - 32px));transform:translate(-50%,calc(100% + 14px));z-index:20;border-radius:22px;background:#f8f7f2;box-shadow:0 34px 100px rgba(23,32,29,.22);transform-origin:center top;animation:guidanceUnfold .42s cubic-bezier(.2,.75,.2,1) both}
@keyframes guidanceUnfold{from{opacity:0;transform:translate(-50%,calc(100% - 4px)) scaleY(.86)}to{opacity:1;transform:translate(-50%,calc(100% + 14px)) scaleY(1)}}
.reception-guidance.is-open .concierge-trigger{border-color:rgba(73,96,87,.58);box-shadow:0 25px 70px rgba(31,44,39,.14)}
.reception-guidance.is-open:after{content:"";position:fixed;inset:0;background:rgba(20,27,24,.12);backdrop-filter:blur(3px);z-index:-1;pointer-events:none}
@media(max-width:820px){.reception-guidance{width:calc(100% - 36px);margin:8px auto 14px}.reception-guidance .concierge-trigger{padding:19px 18px;grid-template-columns:1fr}.guidance-action{justify-content:space-between;border-top:1px solid rgba(73,96,87,.2);padding-top:14px}.reception-guidance .concierge-panel{position:fixed;left:10px;right:10px;bottom:76px;width:auto;transform:none;max-height:72svh;overflow:auto;animation:guidanceMobile .35s ease both}@keyframes guidanceMobile{from{opacity:0;transform:translateY(18px)}to{opacity:1;transform:none}}}
@media(max-width:560px){.reception-guidance{width:calc(100% - 28px)}.guidance-copy strong{font-size:1.55rem}.guidance-copy em{font-size:.65rem}}
@media(prefers-reduced-motion:reduce){.reception-guidance .concierge-trigger,.reception-guidance .concierge-trigger:before,.reception-guidance .concierge-panel{transition:none;animation:none}}


/* v1.1 — mobile viewport lock, centered guidance overlay and swipe pagination */
html,body{max-width:100%;overflow-x:hidden;-webkit-text-size-adjust:100%;touch-action:pan-y}
.reception-guidance{width:min(440px,92%)}
.reception-guidance .concierge-trigger{border-radius:12px;padding:16px 20px;grid-template-columns:1fr auto;background:rgba(248,247,242,.97);box-shadow:0 12px 34px rgba(31,44,39,.07)}
.guidance-copy{gap:3px}.guidance-copy strong{font-size:1.55rem}.guidance-copy em{font-size:.64rem}
.reception-guidance .concierge-panel{position:fixed;left:50%;top:50%;bottom:auto;width:min(540px,calc(100vw - 36px));max-height:min(720px,calc(100svh - 48px));overflow:auto;transform:translate(-50%,-50%);z-index:1002;border-radius:18px;background:#f8f7f2;border:1px solid rgba(73,96,87,.24);box-shadow:0 35px 120px rgba(10,18,15,.34);animation:guidanceCentre .28s cubic-bezier(.2,.75,.2,1) both}
@keyframes guidanceCentre{from{opacity:0;transform:translate(-50%,-47%) scale(.97)}to{opacity:1;transform:translate(-50%,-50%) scale(1)}}
.reception-guidance.is-open:after{content:"";position:fixed;inset:0;background:rgba(17,24,21,.52);backdrop-filter:blur(8px);z-index:1001;pointer-events:auto}
.reception-guidance.is-open .concierge-panel{z-index:1002}
.reception-swipe{display:none}
@media(max-width:820px){
  .reception-guidance{width:calc(100% - 28px);margin:10px auto 18px}
  .reception-guidance .concierge-trigger{padding:15px 16px;border-radius:12px;grid-template-columns:1fr auto}
  .guidance-action{border-top:0;padding-top:0;align-self:center}.guidance-copy strong{font-size:1.35rem}.guidance-copy em{font-size:.6rem}
  .reception-guidance .concierge-panel{left:50%;right:auto;top:50%;bottom:auto;width:calc(100vw - 28px);max-height:calc(100svh - 40px);transform:translate(-50%,-50%);border-radius:18px;padding:20px;background:#f8f7f2;animation:guidanceCentre .28s ease both}
  .reception-swipe{display:grid;justify-items:center;gap:8px;padding:0 18px 2px;color:var(--muted)}
  .reception-swipe span{font-size:.5rem;text-transform:uppercase;letter-spacing:.16em}
  .swipe-dots{display:flex;gap:7px;align-items:center;justify-content:center}
  .swipe-dots button{width:6px;height:6px;padding:0;border:0;border-radius:50%;background:rgba(23,32,29,.22);transition:width .2s ease,background .2s ease;border-radius .2s ease}
  .swipe-dots button.is-active{width:22px;border-radius:999px;background:var(--accent)}
  .concierge-stage:after{display:none!important}
}
@media(max-width:560px){
  .reception-guidance .concierge-trigger{grid-template-columns:1fr}.guidance-action{justify-content:space-between;border-top:1px solid rgba(73,96,87,.16);padding-top:11px}
  .reception-guidance .concierge-panel{width:calc(100vw - 20px);max-height:calc(100svh - 24px)}
}
@media(prefers-reduced-motion:reduce){.reception-guidance .concierge-panel{animation:none}.swipe-dots button{transition:none}}

/* v1.2 — reliable mobile-only carousel pagination */
.reception-swipe{display:none!important}
.concierge-stage:after{content:none!important;display:none!important}
@media(max-width:820px){
  .reception-swipe{display:flex!important;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:2px 18px 10px;color:var(--muted)}
  .reception-swipe>span{display:block;font-size:.52rem;font-weight:650;text-transform:uppercase;letter-spacing:.17em;line-height:1}
  .swipe-dots{display:flex!important;align-items:center;justify-content:center;gap:8px;min-height:18px}
  .swipe-dots button{display:block!important;appearance:none;-webkit-appearance:none;width:8px;height:8px;min-width:8px;padding:0;border:1px solid rgba(23,32,29,.34);border-radius:999px;background:transparent;box-shadow:none;opacity:1;transition:width .22s ease,background-color .22s ease,border-color .22s ease}
  .swipe-dots button.is-active{width:28px;min-width:28px;background:#496057;border-color:#496057}
}

/* v1.3 — clearer dynamic concierge recommendation */
.concierge-result .primary-action{background:#58786c!important;color:#fff!important;border:1px solid #58786c!important;border-radius:14px;padding:16px 18px;min-height:52px;font-weight:700;box-shadow:0 12px 28px rgba(47,76,65,.18);transition:background .25s,border-color .25s,transform .25s,box-shadow .25s}
.concierge-result .primary-action:hover{background:#405f54!important;border-color:#405f54!important;transform:translateY(-2px);box-shadow:0 16px 34px rgba(47,76,65,.24)}
.concierge-result .primary-action .text-arrow{filter:none}
.guide-confidence{display:block;margin:-12px 0 24px;color:#46544e;font-size:.68rem;line-height:1.55}
@media(max-width:820px){.concierge-result .primary-action{width:100%;border-radius:14px;min-height:54px;font-size:.66rem}.guide-confidence{font-size:.65rem;margin:-10px 0 20px}}


/* v1.5 — corrected opaque guidance overlay and recommendation action */
html.guidance-open,
body.guidance-open {
  overflow: hidden !important;
  overscroll-behavior: none !important;
}
body.guidance-open {
  position: fixed !important;
  left: 0 !important;
  right: 0 !important;
  width: 100% !important;
  touch-action: none !important;
}
.reception-guidance.is-open::after {
  content: "";
  position: fixed;
  inset: 0;
  z-index: 1001;
  background: rgba(11, 17, 14, .84) !important;
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
  pointer-events: auto;
}
.reception-guidance .concierge-panel {
  position: fixed !important;
  left: 50% !important;
  top: 50% !important;
  right: auto !important;
  bottom: auto !important;
  z-index: 1002 !important;
  width: min(650px, calc(100vw - 40px)) !important;
  max-height: calc(100dvh - 40px) !important;
  padding: clamp(22px, 4vw, 34px) !important;
  overflow-y: auto !important;
  overscroll-behavior: contain;
  -webkit-overflow-scrolling: touch;
  transform: translate(-50%, -50%) !important;
  border: 1px solid rgba(73, 96, 87, .22) !important;
  border-radius: 22px !important;
  background: #f8f7f2 !important;
  color: #17201d !important;
  opacity: 1 !important;
  isolation: isolate;
  box-shadow: 0 34px 100px rgba(4, 10, 8, .38) !important;
}
.reception-guidance .concierge-panel::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  border-radius: inherit;
  background: #f8f7f2;
}
.concierge-result {
  padding: clamp(26px, 5vw, 46px) 0 4px;
}
.concierge-result .result-kicker {
  display: block;
  margin: 0 0 8px;
  color: #64716c;
  font-size: .64rem;
  font-weight: 700;
  letter-spacing: .17em;
  text-transform: uppercase;
}
.concierge-result h2 {
  margin: 0 0 14px;
  color: #17201d;
  font: 400 clamp(3rem, 7vw, 5.2rem)/.95 var(--serif);
  letter-spacing: -.055em;
}
.concierge-result p {
  max-width: 480px;
  margin: 0 0 28px;
  color: #5b6863;
  font-size: .95rem;
  line-height: 1.65;
}
.concierge-result .guide-enter-button {
  width: 100%;
  min-height: 58px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 17px 21px;
  border: 1px solid #365f52 !important;
  border-radius: 14px;
  background: #365f52 !important;
  color: #fff !important;
  box-shadow: 0 14px 30px rgba(35, 75, 62, .24);
  font-size: .72rem;
  font-weight: 750;
  letter-spacing: .12em;
  text-align: left;
  text-transform: uppercase;
  transition: transform .22s ease, background .22s ease, box-shadow .22s ease;
}
.concierge-result .guide-enter-button:hover {
  background: #284c41 !important;
  transform: translateY(-2px);
  box-shadow: 0 18px 36px rgba(35, 75, 62, .3);
}
.concierge-result .guide-enter-button .text-arrow {
  flex: 0 0 auto;
  color: #fff;
}
.concierge-result .guide-reset {
  display: inline-block;
  margin-top: 20px;
  padding: 4px 0;
  border: 0;
  border-bottom: 1px solid rgba(23, 32, 29, .34);
  border-radius: 0;
  background: transparent;
  color: #27332f;
  font-size: .64rem;
  letter-spacing: .13em;
  text-transform: uppercase;
}
@media (max-width: 820px) {
  .reception-guidance.is-open::after {
    background: rgba(11, 17, 14, .93) !important;
    -webkit-backdrop-filter: none;
    backdrop-filter: none;
  }
  .reception-guidance .concierge-panel {
    width: calc(100vw - 24px) !important;
    max-height: calc(100dvh - 24px) !important;
    padding: 20px !important;
    border-radius: 18px !important;
  }
  .concierge-panel-head {
    gap: 16px;
  }
  .concierge-panel-head span {
    max-width: 70%;
    line-height: 1.35;
  }
  .concierge-result {
    padding-top: 28px;
  }
  .concierge-result h2 {
    font-size: clamp(2.8rem, 15vw, 4.2rem);
  }
  .concierge-result p {
    margin-bottom: 24px;
    font-size: .9rem;
  }
  .concierge-result .guide-enter-button {
    min-height: 56px;
    padding: 16px 18px;
    font-size: .68rem;
  }
}


/* v1.6 — rebuilt guidance overlay and bespoke recommendation CTA */
.guidance-overlay[hidden]{display:none!important}
.guidance-overlay{
  position:fixed;
  inset:0;
  z-index:99999;
  display:grid;
  place-items:center;
  padding:20px;
  background:#18211d;
  color:#17201d;
  overflow:hidden;
  overscroll-behavior:none;
  touch-action:none;
}
.guidance-dialog{
  position:relative;
  width:min(650px,100%);
  max-height:calc(100dvh - 40px);
  overflow-y:auto;
  overscroll-behavior:contain;
  -webkit-overflow-scrolling:touch;
  touch-action:pan-y;
  padding:clamp(24px,4vw,38px);
  border:1px solid rgba(73,96,87,.22);
  border-radius:24px;
  background:#f8f7f2;
  color:#17201d;
  box-shadow:0 36px 110px rgba(0,0,0,.42);
}
.guidance-dialog .concierge-panel-head{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:20px;
  padding-bottom:22px;
  border-bottom:1px solid rgba(73,96,87,.22);
}
.guidance-dialog .concierge-panel-head button{
  appearance:none;
  -webkit-appearance:none;
  border:0;
  background:transparent;
  padding:8px 0;
  color:#17201d;
  font-size:.62rem;
  font-weight:700;
  letter-spacing:.14em;
  text-transform:uppercase;
}
.guidance-dialog .concierge-result{padding:42px 0 2px}
.guidance-dialog .concierge-result .result-kicker{margin-bottom:8px}
.guidance-dialog .concierge-result h2{margin-bottom:18px}
.guidance-dialog .concierge-result p{margin-bottom:30px}
.guidance-dialog .guide-enter-button{
  appearance:none!important;
  -webkit-appearance:none!important;
  width:100%!important;
  min-height:64px!important;
  display:flex!important;
  align-items:center!important;
  justify-content:space-between!important;
  gap:18px!important;
  margin:0!important;
  padding:18px 22px!important;
  border:1px solid #315c4f!important;
  border-radius:16px!important;
  background:#315c4f!important;
  color:#fff!important;
  box-shadow:0 15px 34px rgba(30,72,58,.25)!important;
  font-family:var(--sans)!important;
  font-size:.73rem!important;
  font-weight:800!important;
  line-height:1!important;
  letter-spacing:.13em!important;
  text-align:left!important;
  text-transform:uppercase!important;
  cursor:pointer!important;
  transition:transform .22s ease,background .22s ease,box-shadow .22s ease!important;
}
.guidance-dialog .guide-enter-button:hover{
  background:#23493e!important;
  border-color:#23493e!important;
  transform:translateY(-2px)!important;
  box-shadow:0 20px 42px rgba(30,72,58,.32)!important;
}
.guide-button-arrow{
  position:relative;
  display:block;
  flex:0 0 auto;
  width:34px;
  height:34px;
  border:1px solid rgba(255,255,255,.65);
  border-radius:50%;
}
.guide-button-arrow::before{
  content:"";
  position:absolute;
  left:9px;
  top:16px;
  width:13px;
  height:1px;
  background:#fff;
}
.guide-button-arrow::after{
  content:"";
  position:absolute;
  right:9px;
  top:12px;
  width:7px;
  height:7px;
  border-top:1px solid #fff;
  border-right:1px solid #fff;
  transform:rotate(45deg);
}
.guidance-dialog .guide-reset{
  appearance:none;
  -webkit-appearance:none;
  margin-top:22px;
  padding:5px 0;
  border:0;
  border-bottom:1px solid rgba(23,32,29,.3);
  border-radius:0;
  background:transparent;
  color:#27332f;
  font-size:.62rem;
  font-weight:700;
  letter-spacing:.14em;
  text-transform:uppercase;
}
html.guidance-open,body.guidance-open{overflow:hidden!important;overscroll-behavior:none!important}
body.guidance-open{position:fixed!important;left:0!important;right:0!important;width:100%!important}
@media(max-width:820px){
  .guidance-overlay{padding:12px;background:#18211d}
  .guidance-dialog{width:100%;max-height:calc(100dvh - 24px);padding:20px;border-radius:18px;background:#f8f7f2}
  .guidance-dialog .concierge-panel-head{padding-bottom:17px}
  .guidance-dialog .concierge-panel-head span{max-width:72%;font-size:.55rem;line-height:1.45}
  .guidance-dialog .concierge-result{padding-top:30px}
  .guidance-dialog .concierge-result h2{font-size:clamp(2.8rem,15vw,4.15rem)}
  .guidance-dialog .concierge-result p{font-size:.9rem;line-height:1.55;margin-bottom:24px}
  .guidance-dialog .guide-enter-button{min-height:60px!important;padding:14px 16px!important;border-radius:14px!important;font-size:.68rem!important}
  .guide-button-arrow{width:32px;height:32px}
}
@media(prefers-reduced-motion:reduce){.guidance-dialog .guide-enter-button{transition:none!important}}


/* v1.7 — Phase 4: White Oak Precision */
:root{
  --space-1:8px;--space-2:16px;--space-3:24px;--space-4:32px;
  --space-5:48px;--space-6:64px;--space-7:96px;--space-8:128px;
  --radius-sm:10px;--radius-md:16px;--radius-lg:24px;
  --shadow-soft:0 18px 55px rgba(18,30,25,.09);
  --shadow-raised:0 24px 70px rgba(18,30,25,.14);
  --ease-premium:cubic-bezier(.2,.72,.2,1);
}
body{font-size:16px;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}
button,a,input,select{border-radius:0}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid #496057;outline-offset:4px}

/* Header precision */
.site-header{height:72px;padding-inline:clamp(20px,3vw,42px);transition:background .28s ease,border-color .28s ease,box-shadow .28s ease,color .28s ease}
.site-header.scrolled,.site-header.active{background:rgba(248,247,242,.96);border-color:rgba(23,32,29,.12);box-shadow:0 8px 30px rgba(18,30,25,.06);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}
.brand{gap:12px}.brand-mark{width:32px;height:32px}.brand-mark:after{left:7px;top:10px;width:17px}
.journey-nav{gap:clamp(16px,2vw,30px)}
.journey-nav a{position:relative;padding:8px 0;opacity:.72;transition:opacity .2s ease}
.journey-nav a:after{content:"";position:absolute;left:0;right:100%;bottom:3px;height:1px;background:currentColor;transition:right .3s var(--ease-premium)}
.journey-nav a:hover{opacity:1}.journey-nav a:hover:after{right:0}

/* Reception rhythm */
.reception:not(.is-hidden){padding:104px clamp(20px,3vw,42px) 28px;gap:clamp(28px,4vw,64px) clamp(42px,6vw,96px)}
.location{margin-bottom:clamp(32px,5vh,56px)}
.reception h1{font-size:clamp(4.2rem,7.4vw,8rem);line-height:.86}
.reception-note{margin-top:28px;line-height:1.65}
.concierge-stage{align-self:center}
.concierge-grid{border-color:rgba(23,32,29,.14)}
.concierge-card{min-height:228px;padding:24px;transition:transform .32s var(--ease-premium),background .32s ease,color .32s ease,box-shadow .32s ease}
.concierge-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-soft);z-index:3}
.concierge-card:before{transition:transform .45s var(--ease-premium)}
.concierge-card strong{font-size:clamp(1.55rem,2vw,2.15rem);line-height:1.02}
.card-badge{border-radius:999px}
.card-enter{margin-top:18px}
.reception-guidance{margin-top:18px}
.reception-guidance .concierge-trigger{border-radius:var(--radius-sm);box-shadow:none;padding:15px 18px;transition:transform .22s ease,border-color .22s ease,background .22s ease}
.reception-guidance .concierge-trigger:hover{transform:translateY(-1px);box-shadow:0 12px 36px rgba(18,30,25,.08)}
.guidance-copy strong{font-size:1.42rem}.guidance-copy em{font-size:.66rem}

/* Unified actions */
.primary-action,.submit,.guide-enter-button{appearance:none;-webkit-appearance:none;border:1px solid var(--journey-dark);border-radius:var(--radius-sm);min-height:52px;display:inline-flex;align-items:center;justify-content:center;padding:14px 20px;background:var(--journey-dark);color:#fff;font-weight:700;letter-spacing:.11em;transition:transform .22s var(--ease-premium),background .22s ease,box-shadow .22s ease}
.primary-action:hover,.submit:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(18,30,25,.18)}
.secondary-action{display:inline-flex;align-items:center;min-height:44px;padding:10px 0;border-bottom:1px solid currentColor;transition:opacity .2s ease,transform .2s ease}
.secondary-action:hover{opacity:.65;transform:translateX(2px)}

/* Department arrival signage */
.room-sign{position:relative;z-index:3;display:grid;width:max-content;min-width:230px;gap:3px;margin:0 0 34px;padding:17px 22px 16px;border:1px solid color-mix(in srgb,var(--journey-accent) 52%,rgba(23,32,29,.18));border-radius:var(--radius-sm);background:rgba(248,247,242,.76);box-shadow:0 14px 40px rgba(18,30,25,.06);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}
.room-sign:before{content:"";position:absolute;left:22px;top:0;width:44px;height:1px;background:var(--journey-accent)}
.room-sign-index{font-size:.54rem;font-weight:700;letter-spacing:.18em;color:var(--muted)}
.room-sign strong{font:400 1.7rem/1.05 var(--serif);letter-spacing:-.035em}
.room-sign small{font-size:.59rem;text-transform:uppercase;letter-spacing:.13em;color:var(--muted)}
.journey-intro{padding-top:124px;padding-bottom:80px}
.journey-breadcrumb{top:92px}
.journey h2{font-size:clamp(4.6rem,9.8vw,10rem);line-height:.82}
.journey-lead{margin:34px 0;font-size:clamp(1.05rem,1.55vw,1.45rem);line-height:1.55}
.journey-actions{gap:20px}
.room-context{margin-top:34px}

/* Editorial consistency */
.journey-content{padding-block:clamp(96px,10vw,140px)}
.editorial-head{margin-bottom:70px}
.editorial-head h3,.feature-copy h3,.journey-book h3{font-size:clamp(2.8rem,5vw,5.5rem);line-height:.94}
.service-item{grid-template-columns:52px minmax(210px,.8fr) minmax(260px,1fr);gap:28px;padding:30px 0;transition:padding-left .25s ease,background .25s ease}
.service-item:hover{padding-left:12px;background:rgba(255,255,255,.025)}
.service-item h4{font-size:clamp(1.6rem,2.25vw,2.5rem)}
.service-item p{line-height:1.65}
.feature-story{min-height:680px}
.feature-image{min-height:620px;filter:saturate(.88) contrast(.98)}
.feature-copy{padding:clamp(64px,8vw,120px)}
.feature-copy p{line-height:1.7;margin:28px 0 48px}
.trust-item{padding-block:42px}
.journey-book{padding-block:clamp(96px,10vw,140px)}
.journey-book input,.journey-book select{min-height:48px;border-color:rgba(23,32,29,.22)}
.journey-book input:focus,.journey-book select:focus{border-color:#496057}

/* Modal refinement */
.guidance-overlay{background:#16201c;padding:20px}
.guidance-dialog{border-radius:var(--radius-lg);box-shadow:0 36px 110px rgba(0,0,0,.46)}
.guidance-dialog .guide-enter-button{border-radius:var(--radius-md)!important;background:#315c4f!important}
.guidance-dialog .guide-enter-button:hover{background:#23493e!important}

/* Mobile is composed, not compressed */
@media(max-width:820px){
  .site-header{height:64px;padding:0 16px;grid-template-columns:1fr auto}.journey-nav{display:none}.header-right .phone{display:none}
  .site-header.scrolled,.site-header.active{background:#f8f7f2;box-shadow:0 6px 22px rgba(18,30,25,.08)}
  .brand-mark{width:29px;height:29px}.brand{font-size:.65rem}.brand small{font-size:.44rem}
  .reception:not(.is-hidden){padding:82px 0 92px;display:block;min-height:100svh;overflow:hidden}
  .reception-head{padding:0 20px}.location{margin-bottom:24px}.greeting{font-size:1.15rem}.reception h1{font-size:clamp(3.55rem,16vw,5.15rem);line-height:.88}.reception-note{font-size:.82rem;margin-top:20px;max-width:300px}
  .concierge-stage{margin-top:28px}.concierge-grid{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;gap:14px;padding:0 20px 8px;border:0;scrollbar-width:none}.concierge-grid::-webkit-scrollbar{display:none}
  .concierge-card{flex:0 0 calc(100vw - 48px);min-height:330px;scroll-snap-align:center;border:1px solid rgba(23,32,29,.14)!important;border-radius:var(--radius-md);padding:22px;background:rgba(248,247,242,.82);box-shadow:0 12px 32px rgba(18,30,25,.06)}
  .concierge-card:hover{transform:none}.concierge-card strong{font-size:2rem}.concierge-card small{font-size:.72rem;line-height:1.5}.card-find{line-height:1.6}.card-enter{margin-top:20px}
  .reception-swipe{padding-top:4px!important}.swipe-dots button{width:7px;height:7px;min-width:7px}.swipe-dots button.is-active{width:26px;min-width:26px}
  .reception-guidance{width:auto;margin:10px 20px 12px}.reception-guidance .concierge-trigger{grid-template-columns:1fr;padding:15px 16px}.guidance-action{justify-content:space-between;border-top:1px solid rgba(73,96,87,.14);padding-top:12px}
  .reception-desk{display:none}.reception-foot{padding:0 20px;display:grid;gap:8px;margin-top:18px;font-size:.54rem}
  .journey-intro{min-height:auto;padding:96px 20px 72px}.journey-breadcrumb{display:none}.room-sign{min-width:0;width:100%;margin-bottom:28px;padding:15px 17px}.room-sign strong{font-size:1.5rem}
  .journey h2{font-size:clamp(4rem,19vw,6.2rem);line-height:.84}.journey-lead{font-size:1.05rem;margin:26px 0}.journey-actions{display:grid;gap:10px}.journey-actions .primary-action,.journey-actions .secondary-action{width:100%;justify-content:center}.secondary-action{border:1px solid rgba(23,32,29,.22);border-radius:var(--radius-sm);padding:13px 16px}
  .room-context{display:flex;overflow-x:auto;gap:8px;margin-top:24px;padding-bottom:4px}.room-context span{white-space:nowrap}
  .hero-object{display:none}.room-rail{display:none}
  .journey-content{padding:76px 20px}.editorial-head{display:block;margin-bottom:44px}.editorial-head>span{display:block;margin-bottom:18px}.editorial-head h3{margin-bottom:22px}.editorial-head p{line-height:1.65}
  .service-item{grid-template-columns:36px 1fr;gap:12px 14px;padding:24px 0}.service-item h4{font-size:1.7rem}.service-item p{grid-column:2;font-size:.84rem}.service-item:hover{padding-left:0;background:none}
  .feature-story{display:block;min-height:0}.feature-image{min-height:64vw}.feature-copy{padding:68px 20px}.feature-copy h3{font-size:3.2rem}.feature-stat strong{font-size:3.8rem}
  .trust-strip{display:flex;overflow-x:auto;scroll-snap-type:x mandatory}.trust-item{flex:0 0 76%;scroll-snap-align:start;border-right:1px solid var(--line)!important;padding:34px 20px}
  .journey-book{display:block;padding:76px 20px 110px}.journey-book form{grid-template-columns:1fr;margin-top:44px}.journey-book label:nth-child(3){grid-column:auto}.journey-book .submit{width:100%;justify-self:stretch}
  .site-footer{grid-template-columns:1fr;padding:44px 20px 100px}.mobile-action{background:#17201d;border-top:0;box-shadow:0 -8px 28px rgba(18,30,25,.18)}
  .guidance-overlay{padding:12px}.guidance-dialog{border-radius:18px;padding:20px}.guidance-dialog .guide-enter-button{min-height:60px!important}
}
@media(max-width:390px){.concierge-card{flex-basis:calc(100vw - 36px);min-height:320px}.reception h1{font-size:3.55rem}.journey h2{font-size:3.9rem}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}


/* v1.8 — appointment request confirmation */
.appointment-flow{min-width:0}
.appointment-form{transition:opacity .28s ease,transform .28s ease}
.appointment-form.is-sending{pointer-events:none}
.appointment-form.is-complete{opacity:0;transform:translateY(10px)}
.appointment-form .submit{position:relative;overflow:hidden;min-width:220px}
.appointment-form.is-sending .submit:after{content:"";position:absolute;left:0;bottom:0;height:2px;width:100%;background:rgba(255,255,255,.82);transform:translateX(-100%);animation:appointmentProgress .8s ease forwards}
.appointment-form .submit:disabled{opacity:1;cursor:wait}
@keyframes appointmentProgress{to{transform:translateX(0)}}
.appointment-confirmation{max-width:620px;padding:clamp(28px,5vw,58px);border:1px solid rgba(73,96,87,.2);border-radius:var(--radius-md,24px);background:#f8f7f2;box-shadow:0 24px 70px rgba(18,30,25,.09);opacity:0;transform:translateY(14px)}
.appointment-confirmation.is-visible{animation:confirmationIn .48s var(--ease-premium,cubic-bezier(.2,.75,.2,1)) forwards}
@keyframes confirmationIn{to{opacity:1;transform:none}}
.confirmation-mark{width:58px;height:58px;border:1px solid #58786c;border-radius:50%;display:grid;place-items:center;margin-bottom:30px}
.confirmation-mark span{width:23px;height:12px;border-left:2px solid #58786c;border-bottom:2px solid #58786c;transform:rotate(-45deg) translate(1px,-2px)}
.confirmation-eyebrow{display:block;font-size:.6rem;text-transform:uppercase;letter-spacing:.17em;color:var(--muted);margin-bottom:14px}
.appointment-confirmation h3{font-size:clamp(2.8rem,5vw,5rem);line-height:.92;margin:0 0 24px}
.appointment-confirmation p{max-width:520px;color:var(--muted);font-size:1rem;line-height:1.7;margin:0 0 34px}
.confirmation-return{gap:12px;margin-bottom:24px}
.return-arrow{width:18px;height:1px;background:currentColor;position:relative;display:inline-block}
.return-arrow:before{content:"";position:absolute;left:0;top:-4px;width:8px;height:8px;border-left:1px solid currentColor;border-bottom:1px solid currentColor;transform:rotate(45deg)}
.appointment-confirmation small{display:block;color:var(--muted);font-size:.7rem}
.appointment-confirmation small a{border-bottom:1px solid currentColor}
@media(max-width:820px){
  .appointment-flow{margin-top:42px}
  .appointment-confirmation{padding:30px 22px;border-radius:18px}
  .appointment-confirmation h3{font-size:2.75rem}
  .appointment-confirmation p{font-size:.92rem}
  .confirmation-return{width:100%}
}
@media(prefers-reduced-motion:reduce){.appointment-form,.appointment-confirmation{transition:none!important;animation:none!important}.appointment-confirmation.is-visible{opacity:1;transform:none}.appointment-form.is-sending .submit:after{animation:none;transform:none}}


/* v1.9 — stable contact and appointment confirmation */
.journey-book .appointment-reason{grid-column:1/-1}
.appointment-flow{
  --appointment-flow-height:auto;
  position:relative;
  display:grid;
  min-height:var(--appointment-flow-height);
  align-self:start;
}
.appointment-flow>.appointment-form,
.appointment-flow>.appointment-confirmation{grid-area:1/1;width:100%;box-sizing:border-box}
.appointment-confirmation{
  max-width:none;
  min-height:var(--appointment-flow-height);
  height:var(--appointment-flow-height);
  align-content:center;
  overflow:hidden;
}
.appointment-confirmation:not([hidden]){display:grid}
.appointment-confirmation .confirmation-return{justify-self:start}
@media(max-width:820px){
  .journey-book .appointment-reason{grid-column:auto}
  .appointment-confirmation{
    min-height:var(--appointment-flow-height);
    height:var(--appointment-flow-height);
    padding:26px 22px;
  }
  .appointment-confirmation h3{font-size:clamp(2.25rem,11vw,2.9rem)}
  .appointment-confirmation p{margin-bottom:24px;line-height:1.55}
  .confirmation-mark{width:48px;height:48px;margin-bottom:20px}
  .appointment-confirmation .confirmation-return{justify-self:stretch;margin-bottom:18px}
}


/* v2.0 — rebuilt static appointment/contact panel */
.appointment-flow{
  position:relative;
  display:block;
  width:100%;
  min-width:0;
  align-self:start;
}
.appointment-flow>.appointment-form{
  position:relative;
  z-index:1;
  width:100%;
  margin:0;
  opacity:1;
  visibility:visible;
  transform:none;
  transition:opacity .28s ease,transform .28s ease,visibility 0s linear 0s;
}
.appointment-flow.is-complete>.appointment-form{
  opacity:0;
  visibility:hidden;
  transform:translateY(8px);
  pointer-events:none;
  transition:opacity .24s ease,transform .24s ease,visibility 0s linear .24s;
}
.appointment-flow>.appointment-confirmation{
  position:absolute;
  z-index:2;
  inset:0;
  display:grid!important;
  grid-template-rows:auto auto 1fr auto auto;
  align-content:center;
  width:100%;
  height:100%;
  min-height:0;
  max-width:none;
  margin:0;
  padding:clamp(26px,3.5vw,46px);
  overflow:hidden;
  border:1px solid rgba(73,96,87,.2);
  border-radius:var(--radius-md,24px);
  background:#f8f7f2;
  box-shadow:0 24px 70px rgba(18,30,25,.09);
  opacity:0;
  visibility:hidden;
  transform:translateY(8px);
  pointer-events:none;
  box-sizing:border-box;
  transition:opacity .3s ease,transform .3s ease,visibility 0s linear .3s;
}
.appointment-flow.is-complete>.appointment-confirmation{
  opacity:1;
  visibility:visible;
  transform:none;
  pointer-events:auto;
  transition:opacity .34s ease .08s,transform .34s ease .08s,visibility 0s linear 0s;
}
.appointment-confirmation .confirmation-mark{
  width:46px;
  height:46px;
  margin:0 0 18px;
}
.appointment-confirmation .confirmation-eyebrow{margin-bottom:10px}
.appointment-confirmation h3{
  max-width:620px;
  margin:0 0 16px;
  font-size:clamp(2.45rem,4vw,4.35rem);
  line-height:.94;
}
.appointment-confirmation p{
  max-width:570px;
  margin:0 0 22px;
  font-size:.94rem;
  line-height:1.58;
}
.appointment-confirmation .confirmation-return{
  justify-self:start;
  align-self:end;
  margin:0 0 16px;
}
.appointment-confirmation small{align-self:end}

@media(max-width:820px){
  .appointment-flow{margin-top:44px}
  .appointment-flow>.appointment-confirmation{
    padding:24px 20px;
    border-radius:18px;
    grid-template-rows:auto auto 1fr auto auto;
  }
  .appointment-confirmation .confirmation-mark{
    width:42px;
    height:42px;
    margin-bottom:16px;
  }
  .appointment-confirmation h3{
    margin-bottom:14px;
    font-size:clamp(2.15rem,10.5vw,3rem);
    line-height:.96;
  }
  .appointment-confirmation p{
    margin-bottom:18px;
    font-size:.86rem;
    line-height:1.5;
  }
  .appointment-confirmation .confirmation-return{
    width:100%;
    justify-self:stretch;
    justify-content:center;
    margin-bottom:14px;
  }
  .appointment-confirmation small{font-size:.62rem;line-height:1.45}
}
@media(max-width:390px){
  .appointment-flow>.appointment-confirmation{padding:20px 17px}
  .appointment-confirmation h3{font-size:2.15rem}
  .appointment-confirmation p{font-size:.8rem}
}
@media(prefers-reduced-motion:reduce){
  .appointment-flow>.appointment-form,
  .appointment-flow>.appointment-confirmation{transition:none!important}
}

/* v2.1 — simplified confirmation state */
.appointment-confirmation .confirmation-mark{display:none!important}
.appointment-confirmation .confirmation-eyebrow{margin-top:0}